Our customer service team will respond within 24 hours, and in most cases sooner. Questions sent through Website address will be responded to our email address. If you do not receive a reply within 24-48 hours, please call and/or email again as we may not have received your contact.
Please contact admin@Fishingreelbest.com if you have a concerns with your item. We take customer satisfaction very seriously and we will work to get you exactly what you want or your money back. Do not leave negative or neutral feedback without calling us, we are always willing to work a problem through to a positive resolution.